MISSION STATEMENT

To be in the league of highly efficient banks by providing professionally sound and personalized banking services, duly supported by latest technology, which ensures best possible returns to our customers and the shareholders on their investments based on strong family concepts.

VISION STATEMENT

To become the leading bank in the region in the medium sector with excellent image of a highly respected financial institution which provides tailor made banking services to the satisfaction of customers with varied demands and adopting the latest technology in line with our motto: “Discover Banking Pleasure”

CORE VALUES

• Professionalism
• Integrity
• Efficiency & Effectiveness
• Loyalty
• Team Work
• Transparency

M Oriental Bank started operations in the year 2002 with new investments and board of directors. The head quarter is based at the Central Business District, Finance House, 7 Koinange Street. With an ever expanding network of branches, currently it has a presence strategically in the CBD-Nairobi, Westlands-Nairobi, Nakumatt Mega-Nairobi, Nakuru, Eldoret, Kitale and Mombasa with plans for further expansions within the country and its neighbouring countries.

The Bank has established partnerships with the aim of capacity building for entrepreneurs. Our focus is to continually deliver a unique banking experience modeled around a one-stop financial solutions product. Through this, we will ensure that our customers’ financial needs are all met under one roof by offering quality service, personalized and tailor made products, offering exceptional customer care, professionalism and flexibility to suit customer requirements.

A focus on innovative approach to product development is among the key things that uniquely identify us within the market.

Our objective is to provide our client with exceptional service through product diversification, and relationship creation. Our Senior Management and Board of Directors have rich experience, high level of integrity and professional skills to drive the bank forward. With a growing customer base and branch expansion, We are able to meet rising demands of our customers, partner all businesses interested in setting up base in Kenya and ready to recommend the best financial strategies.

We provide excellent service with suitable products and packages to all our customers. The Bank has established correspondent relationship with leading international banks in major currencies and provides quality services in efficient funds transfers to any part of the world.To achieve our overall objectives, the Bank has invested in technological infrastructure as well as strategic alliances that will enhance our customer experience. These alliances will be with partners who reach the niche we would like to serve as well as the 'un-banked' sector within the country.